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Upcoming Open Courses

All my courses are fully interactive, and include group discussions, case studies, quizzes and lots of questions.  Please make sure that for online courses, you join from a device that has a working camera and microphone, and that you are in a place where you can contribute to discussions.  This will enable you and your co-delegates to get the best learning experience possible.

 

Please read my Terms and Conditions before you book.  If you have any questions, please don't hesitate to contact me.  Check in again for new courses, or sign-up here to be notified.

  • Thu 27 Aug
    Online Zoom Event
    27 Aug 2026, 13:30 – 16:30
    Online Zoom Event
    In this course we'll look at the differences and similarities between marriage, civil partnerships, and how they are applied to a range of different contexts including housing, debt, benefits, access to children, and domestic abuse.
  • Thu 03 Sept
    Online Zoom Event
    03 Sept 2026, 13:30 – 16:30
    Online Zoom Event
    This half-day course is for anyone who helps people to apply for Attendance Allowance.
  • Wed 16 Sept
    Online Zoom Event
    16 Sept 2026, 13:30 – 16:30
    Online Zoom Event
    Third in the suite of courses looking at how to get the best out of online benefits calculators, with case studies how PIP, Attendance Allowance and DLA are handled by the calculators, and how their impact on other benefits is managed.
  • Thu 24 Sept
    Online Zoom Event
    24 Sept 2026, 13:30 – 16:30
    Online Zoom Event
    This half-day course is designed for anyone who wants to better understand the relationship between work and benefits for people with disabilities.
  • Mon 05 Oct
    12 Oct 2026, 09:30 - 12:30
    05 Oct 2026, 09:30 – 12:30
    12 Oct 2026, 09:30 - 12:30
    This course, run over two mornings on Monday 5th October AND Monday 12th October, introduces the Welfare Benefits Framework to new advisers, providing a framework of how the benefits system fits together, and which benefits apply to which client groups.
  • Wed 07 Oct
    Online Zoom Event
    07 Oct 2026, 09:30 – 12:30
    Online Zoom Event
    This half-day interactive on-line course is designed for anyone who wants to make sure that their CASEBook case records are as good as they can be. The Quality of Advice Audit stipulates what needs to be recorded and how, and this course will show you how to meet those requirements every time.
  • Thu 15 Oct
    Online Zoom Event
    15 Oct 2026, 13:30 – 16:30
    Online Zoom Event
    Do you have a client who is unhappy with a benefits decision? This half-day course covers the process and timescales for requesting that it is changed by the relevant benefits agency.
  • Mon 19 Oct
    Online Zoom Event
    19 Oct 2026, 09:30 – 12:30
    Online Zoom Event
    This introductory course is for Generalist Advisers and new Debt Advisers, bringing together e-learning on the first stages of the debt process.
  • Mon 02 Nov
    Online Zoom Event
    02 Nov 2026, 09:30 – 12:30
    Online Zoom Event
    A foundation course on how to deliver good quality Employment Advice.
  • Mon 09 Nov
    Online Zoom Event
    09 Nov 2026, 09:30 – 12:30
    Online Zoom Event
    This half day course introduces Universal Credit to those with little or no experience. We cover the basics of eligibility for UC, the importance of Elements within a UC claim, and more.
  • Mon 16 Nov
    Online Interactive Course
    16 Nov 2026, 09:30 – 12:30
    Online Interactive Course
    A half-day interactive online-course designed for those want to start using online benefit calculators to support their clients, but have little or no experience in doing so.
  • Mon 30 Nov
    Online Zoom Event
    30 Nov 2026, 09:30 – 12:30
    Online Zoom Event
    A foundation course looking at identifying housing status, and the rights associated with some of the main tenancy types. NOW UPDATED TO REFLECT THE RENTERS RIGHTS ACT 2025.
  • Mon 07 Dec
    Online Zoom Event
    07 Dec 2026, 09:30 – 12:30
    Online Zoom Event
    This course looks at the options for those facing potential homelessness, including ways we can help a client to stay put, the options available for moving, and the duties owed by the Local Authority under Homelessness Legislation.
  • Wed 09 Dec
    Online Zoom Event
    09 Dec 2026, 09:30 – 12:30
    Online Zoom Event
    This half day course helps delegates to understand how a client's actual UC payment is calculated, enabling them to explain this to clients, and to recognise where an error may have been made in a UC award.
  • Thu 17 Dec
    Online Zoom Event
    17 Dec 2026, 13:30 – 16:30
    Online Zoom Event
    Fourth in the suite of courses looking at how to get the best out of online benefits calculators, with case studies on how Universal Credit (for mixed-age couples), Pension Credit and Attendance Allowance are handled by the calculators, how and how their impact on other benefits is managed.
  • Wed 13 Jan
    Online Zoom Event
    13 Jan 2027, 13:30 – 16:30
    Online Zoom Event
    This half day course will cover the various routes to having LCW or LCWRA awarded, the Work Capability Assessment and the impact of an award of LCW or LCWRA on other benefits.
  • Tue 26 Jan
    Online Zoom Event
    26 Jan 2027, 09:30 – 12:30
    Online Zoom Event
    This half day course is designed to ensure that claimants submit a successful application first time around.  We look at eligibility, how to consider the descriptors, the claim process, including how to complete the PIP2 form effectively, and how to prepare a claimant for their Assessment.

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