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Introduction to Debt Advice Part 1: Exploration, Emergencies, and Budgeting Advice

Mon 19 Oct

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Online Zoom Event

This introductory course is for Generalist Advisers and new Debt Advisers, bringing together e-learning on the first stages of the debt process.

Time & Location

19 Oct 2026, 09:30 – 12:30

Online Zoom Event

About the event

This half-day interactive online-course provides a practical overview of the early stages of the debt advice model, using case studies and examples to bring to life the compulsory e-learning for Initial Contact and Support Levels of debt advice. We will look at the importance of exploring the client's situation fully so that any advice given is based on a full, accurate and sustainable financial statement.  We look at identifying and advising on emergencies, checking and challenging liability and developing a full, accurate and sustainable financial statement.


Please note that this course is not accredited debt learning - it is designed to complement accredited learning by bringing it to life in an interactive learning environment.  


Learning Objectives:

  • Understand the Learning Framework for Debt Advice

  • Know how to explore a client’s situation

  • Be able to identify and deal with emergencies

  • Know how to check liability

  • Support clients to develop an accurate income and expenditure budget

  • Identify methods for maximising income and minimising expenditure

  • Understand the Standard Financial Statement, and the importance of Spending Guidelines


Price:

Individual Delegate: £25.00

Block Booking Five Delegates: £119.00

(No VAT is added)


Joining Instructions

A Zoom Link and electronic copies of the handouts will be emailed to delegates (or Training Manager for bulk bookings) no less than one week before the course.


Cancellation

The Customer may cancel Individual Bookings with the following penalties:

·         More than 21 days before the course date, No charge.

·         More than 7 days and less than 21 days before the course date, 50% charge

·         7 days or less before the course date, 100% charge

·         The customer may substitute one delegate for another at no notice.

Bulk bookings may not be cancelled. Please see Terms and Conditions for details.


Disclaimer

All training provided is for information purposes only and by its nature is general and non-specific.  Delegates should refer to their own organisational guidelines for how the training might be applied. No responsibility can be accepted by the Training Provider for action taken as a result of information contained within the training.

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